Privacy Policy

This privacy policy sets out how Nuestra healthcare uses and protects any information that you give when you use this website (www.nuestrashop.in)

Nuestra healthcare is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then please be assured that it will only be used in accordance with this privacy statement.

Nuestra healthcare may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 10-02-2025.

Ownership of materials and license terms.

This website, the materials and software on it, or provided to you through it are protected by Copyright, Trade mark, Design and Trade Dress and other intellectual property rights and applicable laws throughout the world and are owned by, or are licensed to Nuestrashop.in and/or third parties. You are permitted to display the materials on your mobile application on a computer screen/mobile screen and, save for restricted access documents, to download and print a hard copy for your personal use or for obtaining products or services from us provided you do not alter or remove any of the content or any part of the website without our express permission to do so and that you do not change or delete any copyright, trade mark or other proprietary notices.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information you choose to provide.

Information We Collect Through Your Use

When you use our Services, we collect information about you in the following general categories:

Location Information: When you use the Services for placing order(s) or delivery, we collect precise location data (GPS and network-based). If you permit nuestrashop.in website to access location services through the permission system used by your mobile operating system ("platform").

Contacts Information: If you permit nuestrashop.in website to access the address book on your device through the permission system used by your mobile platform or website, we may access and store names and contact information from your address book on the device to facilitate social interactions through our Services. We may use the said information to check if the user is connected with network or not and to let user call in case if user taps on contact number.

Transaction Information: We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, order(s) placed, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person. We may access information for data caching and making the app faster.

Usage and Preference Information: We collect information about how you and site visitors interact with our Services, preferences expressed, and settings chosen. In some cases we do this through the use of cookies and similar technologies that create and maintain unique identifiers.

Consent To Use of Cookies:

What is a Cookie: A cookie is a small text file that uniquely identifies your browser. You understand that when you visit the Website, cookies may be left in your computer. The cookies assigned by the servers of nuestrashop.in may be used to personalise your experience on the Website. Additionally, cookies may also be used for authentication, data analysis and security purposes. Cookies may also be assigned by the advertisers of nuestrashop.in when you click on any of the advertisements which may be displayed on the Website in which case such cookies are controlled by these advertisers and not nuestrashop.in.

Call and SMS Data: Our website facilitates communication between Users and Customer Support. In connection with this service, we receive call data, including the date and time of the call or SMS message, the parties' phone numbers, and the content of the SMS message and sending OTP(s).

Log Information: When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services. This information may be used to check network connection, receiving data from internet, prevent device from sleeping, enable reading phone status and viewing Wi-Fi connection.

Use of Information:

We may use the information we collect about you to

Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users, develop safety features, authenticate users, and send product updates and administrative messages; send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of gritzo.com and to process contest, sweepstake, or other promotion entries and fulfil any related awards;

Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

Sharing of Information

We may share your information:

With third parties to provide you a service you requested through a partnership or promotional offering made by a third party or us;

With the general public if you submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public;

With third parties with whom you choose to let us share information, for example other apps or websites that integrate with our Services; and

With nuestrashop.in subsidiaries and affiliated entities that provide services or conduct data processing on our behalf, or for data centralization and / or logistics purposes;

With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;

In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;

With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our User agreements, Terms of Service, or policies, or to protect the rights, property, or safety of gritzo.com or others;

In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;

If we otherwise notify you and you consent to the sharing; and

In an aggregated and/or anonymized form which cannot reasonably be used to identify you.

You have certain choices about our marketing and tracking tools:

You can opt out of marketing messages. To stop getting our marketing emails, follow the instructions in any message you receive. You can also opt-out by emailing us. You can also reject certain permissions requests posed by website or other platforms. If you do this, some of the features of our website and other platforms will not work. If you delete your cookies or use a different browser, you will need to renew your opt-out choice. You will also have to redo your opt-out choice if you use a different computer or a different phone. In some cases not all of our features or apps will function properly if you turn off tracking.

You can control cookies and tracking tools. You have other controls you can exercise. You can choose whether or not to share personal information. If you choose not to share, some parts of our sites and some services may be more difficult or impossible to use. If you turn off cookies or tracking tools, parts of our site and services may also not work properly.

We Use Standard Security Measures

We use standard security measures on our sites. However, the internet is a public place. We cannot promise that your information will remain secure. We encourage you to use caution when sharing information. Do not share your password with other people and pick secure passwords.

This website is not intended for kids.

Our website is not designed for kids, and we do not to our knowledge collect information from children under 13 on this website. If you are a parent or guardian and think we have information about your child, please contact us by email.

Feel Free To Contact Us If You Have Any Question

If you have additional questions, you can call the webmaster at 9820029510 or reach us by email at support@nuestrashop.in.com

Registered Address:

OMNIMAKIN HEALTHCARE LLP,33, Narmada Nagar, Chankyapuri Chauraha, Indore, Madhya Pradesh- 452009.